Terms & Conditions

Welcome to Bespoke Care by Kristy ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, located at bespokecare.au ("Website"). By accessing or using this Website, you agree to these Terms. If you do not agree, please refrain from using the Website.

1. Use of the Website

  • You agree to use this Website for lawful purposes only and not for any purpose that infringes on the rights of others or restricts their use of the Website.

  • You must not misuse the Website by knowingly introducing viruses, malware, or attempting unauthorised access to the site or its server.

2. Services

We provide information about our childcare services, including:

  • Occasional Care

  • Ongoing Care

  • Specialised Care

While we strive to provide accurate and up-to-date information, all content on this Website is for general informational purposes only and is subject to change.

3. Bookings and Payments

  • Any bookings for childcare services must be made through our designated booking platform (e.g., Calendly) or by contacting us directly.

  • Payment terms, cancellation policies, and fees for services will be clearly outlined at the time of booking.

  • We reserve the right to cancel bookings if necessary, and you will be notified as soon as possible.

4. Intellectual Property

  • All content on this Website, including text, graphics, logos, and images, is the property of Bespoke Care by Kristy or its licensors and is protected by copyright laws.

  • You may not reproduce, distribute, or modify any content without prior written consent.

5. Third-Party Services

We may use third-party tools or services, such as:

  • Calendly for bookings.

  • MailerLite/Mailchimp for email marketing.

These third-party platforms operate under their own terms and privacy policies, and we are not responsible for their content, security, or practices.

6. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and store your personal information. By using this Website, you agree to the terms outlined in the Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, or consequential loss arising from your use of this Website or reliance on its content.

  • While we take reasonable steps to maintain the security of this Website, we cannot guarantee that it is free of errors, viruses, or disruptions.

8. Indemnity

You agree to indemnify and hold harmless Bespoke Care by Kristy and its employees from any claims, damages, or liabilities arising from your misuse of the Website, breach of these Terms, or violation of any laws.

9. Links to Other Websites

Our Website may contain links to external websites or resources. We have no control over the content of those websites and are not responsible for their availability, accuracy, or security.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in New South Wales.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Bespoke Care by Kristy
📧 Email: kristy@bespokecare.au
📍 Location: Snowy Monaro Region, New South Wales